cant get paypal or debit card option to make payment

  • Unknown's avatar
    productlaundry · Member ·

    Hi. Yesterday I transferred my domain to wordpress and was trying to purchase premium plan for the same however when I got to payment page all I saw was credit card option and no debit card/paypal option was available. I have browsed through every possible troubleshooting tips and tricks available in the forum but to no avail.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kosiew · Member ·

    hi,

    The Paypal option appears on the page after you select a WordPress plan:
    https://screenshots.firefox.com/OBoSF69b8XOWRg9T/wordpress.com

    Let us know if you have more questions.

  • Unknown's avatar
    productlaundry · Member ·

    Unfortunately i only see “credit card” instead of credit or debit card and there is no paypal option. I tried using different browsers tried TOR as well to to change my current location. Nothing helped.

  • Unknown's avatar
    kosiew · Member ·

    hi,

    I have tagged modlook for a Staff to help you with this.
    Thank you for your patience while they get back to you.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi productlaundry,

    I transferred my domain to wordpress and was trying to purchase premium plan

    There are no transferred domains owned by the account you are currently logged in to. Which domain are you referring to here?

  • Unknown's avatar
    productlaundry · Member ·

    I bought a domain from godaddy about 4-5 months back. I was transferring it to WP yesterday . I followed every step as mentioned in forum about the transfer. everything went smoothly got code and everything, next step was to purchase the plan which I wanted. I was trying to make payment but none of my and my friend’s card went through for some reason so I am stuck somewhere between godaddy and WP. Unfortunately my purchases have been blocked as well maybe because i tried too many cards in different names and through every possible browser on this planet. The domain I am referring to is productlaundry.com

    Any help would be much appreciated.thanks :)

  • Unknown's avatar
    productlaundry · Member ·

    Thanks man 😊 i am a newbie in this website thingie and love every possible help :)

  • kokkieh · Staff ·

    I asked someone from our billing team to review your account, and they’ve re-enabled purchases, so you can try again.

    It looks like your payment are being blocked on your bank’s end. This happens often with cards issued by non-US banks, and means your card likely is not authorised to be used for international payments. Please contact your bank directly to get it unblocked on their end.

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