• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Can’t get rid of AI splash screen

Can’t get rid of AI splash screen

  • Unknown's avatar
    wilbertweijer · Member · Aug 16, 2025 at 1:48 am
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Apologies if this has been asked -and answered- before. I’m new to workpress.com. Every time I try to edit my website, the blue AI splash screen (“Make a website as unique as you”) pops up and I can’t get rid of it. Clicking the exit button -and confirming to exit- either brings me back to my home space, or does nothing; but it does not allow me to access the block editor. I managed to circumvent it somehow a few times, but not lately. I tried on Chrome, Firefox, and the WordPress.com app, and cleared the cache of my browsers; problem continues. It’s frustrating that I am not able to build my website. Anybody have any thoughts?

  • Unknown's avatar
    2020testjj · Member · Aug 16, 2025 at 8:13 am
    • Copy link Copy link

    Hi there, that sounds frustrating! A quick question, please. Did you use the AI website builder to initially create your WordPress.com website?

  • Unknown's avatar
    wilbertweijer · Member · Aug 16, 2025 at 2:47 pm
    • Copy link Copy link

    No, I did not…

  • Unknown's avatar
    wilbertweijer · Member · Aug 16, 2025 at 3:32 pm
    • Copy link Copy link

    I decided to start over and pick a different theme.

    Thanks!

  • Unknown's avatar
    josefhtest · Member · Aug 16, 2025 at 4:11 pm
    • Copy link Copy link

    Hi there!

    What likely happened is that your site was first created through the AI Site Builder flow unintentionally, which shows that splash screen until you complete or exit the setup.

    To start a new site with a theme instead, you can do that by going to My Site(s) → Add New Site → Start with a theme. That will take you straight into the block editor without going through the AI builder.

    To help you get started, here are some useful guides:

    • Getting Started with WordPress.com
    • Use the Site Editor

    And if you ever need more direct support, you can always reach us through the Help Center.

    Let me know if that helps or if you have any other question.

  • Unknown's avatar
    wilbertweijer · Member · Aug 16, 2025 at 6:10 pm
    • Copy link Copy link

    Hi, @josefhtest, thanks for the feedback! I did indeed start with a new theme and no longer have the problem. Thanks!

  • The topic ‘Can’t get rid of AI splash screen’ is closed to new replies.

Tags

  • account
  • AI website builder

About this topic

  • In: Support
  • 3 participants
  • 5 replies
  • Last activity 4 months
  • Latest reply from wilbertweijer

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions