can't get sms to login

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  timaspetraitis2015 · Member · Feb 24, 2015 at 10:43 am

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  Hi,

  i had to create a new user to post here, which is inconvenient. The issue is about blog: pingvinokojos.worpdress.com. It has two users and two-step sms authentification. Both users can’t connect. Sms doesn’t arrive. So we both stuck ant first step of authentification. Earlier it worked fine.

  Hope to hear from you. Account has working email and is not blocked, but i can’t login because of sms.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 25, 2015 at 3:22 am

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  In this situation, your best bet is to try the account recovery process here:

  https://wordpress.com/wp-login.php?action=recovery

  Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.