Can't get the stats to load

• 

  simplylibbymay · Member · Jul 4, 2016 at 10:26 am

  • Copy link
  • Add topic to favorites

  https://wordpress.com/stats/insights/simplylibbymay.wordpress.com

  This link doesn’t work. I have tried to restart my computer, used chrome, firefox and explorer and it will not load. Help?

  The blog I need help with is: (visible only to logged in users)

• 

  danielancines · Member · Jul 4, 2016 at 12:57 pm

  • Copy link

  Hi there!

  Which language you use in your WordPress.com settings?
  If you don’t use English, try change if for and make a new test.
  If works for you, try to use an Incognito Window on Chrome.

  Regards.

• 

  simplylibbymay · Member · Jul 4, 2016 at 4:37 pm

  • Copy link

  I am using English already and have tried chrome (both incognito and non), firefox, opera, safari and explorer now. It will still not load. Help!

• 

  danielancines · Member · Jul 4, 2016 at 7:51 pm

  • Copy link

  In this case, I’ll tag this thread for the staff help you.
  Tag: modlook.

  Regards.

• 

  supernovia · Staff · Jul 4, 2016 at 8:58 pm

  • Copy link

  Hi @simplylibbymay, I just tested this as you in Chrome. I see two days of stats.

  Are you seeing a loading image or something else?

  Also, though WordPress.com doen’t require flash, we have seen some reports of an out-of-date Flash plugin causing trouble for people. Please check what version you’re using here:
  http://www.adobe.com/software/flash/about/

• 

  simplylibbymay · Member · Jul 5, 2016 at 2:34 pm

  • Copy link

  That seems to have fixed it. I didn’t have the most current adobe.

• 

  supernovia · Staff · Jul 6, 2016 at 12:42 am

  • Copy link

  Thanks @simplylibbymay :) I’m glad that worked.