Can't get things to work right.

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  brendaashworthbarry · Member · Sep 15, 2012 at 8:52 pm

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  I signed up for the premium and I can’t get my book trailer to load and I’m completely lost. Can someone help me.
  Blog url: http://brendabarryashworth.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  brendaashworthbarry · Member · Sep 15, 2012 at 8:53 pm

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  I signed up for the premium and I have never been so confused. Nothing seems to work well. My book trailer will not load. IS there anyone that I can get in touch with?

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  raincoaster · Member · Sep 15, 2012 at 8:56 pm

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  What format is the book trailer in?

  What browser and version are you using?

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  brendaashworthbarry · Member · Sep 15, 2012 at 9:02 pm

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  I tried posting it from windows live movie and from YouTube and neither would load. I tried it from Chrome and MSN.

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  brendaashworthbarry · Member · Sep 15, 2012 at 9:02 pm

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  Not had any trouble with my other blogs or facebook and even twitter.

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  raincoaster · Member · Sep 15, 2012 at 9:49 pm

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  Give me the link to the YouTube.

  Tell me how, exactly, you are trying to insert it.

  Go to the My Upgrades page on the dashboard and confirm that the premium purchase went through. http://en.support.wordpress.com/videopress/