Can’t get to my dashboard
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Hello, I recently launched website http://www.rasaart.net I logged out after creating and launching website. But I can’t go back to my dashboard. Can you please help? Thanks
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You are logged in as rasaartsydney. This account is only 1 day old and never made a website. It’s obvious your site is connected to another account.
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Hello, Yes I just created new site. Its up and running http://www.rasaart.net Can you please tell if my site is connect to any other account? Thanks
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your account rasaartsydney was created on August 12th, your site rasaart.net was created on August 9th. So yes it is connected to your other account.
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OK.
Can you please tell me my site rasaart.net is connected to what account?
Can you email me if you can’t tell me in forum. Thanks in advance. -
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Hello,
I have recently launched http://www.rasaart.net After logging out, I can’t log back in. Can anyone help? Thanks in advance. -
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Are you sure you can’t remember your username or the email address you used to set up that brand new site recently?
This thread has been tagged for staff assistance. -
We cannot reveal account details for the account which owns https://rasaart.net/
I have to echo themagicrobot’s question, are you sure you can’t remember your username or the email address you used to set up that brand new site recently?
The site was created 5 days ago, and it even involved purchasing a plan.
You can recover access to that account via the steps at https://en.support.wordpress.com/account-recovery/
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Hello,
I accidentally deleted the the document where I save my account details. All I am asking is to share my username and I can recover my password. I have shared my transaction id so you know I am the owner. I hope you can help. Thanks -
You have not shared your transaction ID in this thread. Please don’t do that either, these are public forums.
If you have the transaction ID, please provide it via https://en.support.wordpress.com/account-recovery/#account-recovery-form
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I am sorry If I sound frustrating but we are going round and round circle…Yes I did provide transaction id through account recovery earlier. I am sure you can email me to username and may be password to mt related email address. Can you? If yes I can reconfirm my email address. Please advise. Thanks
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We cannot hand out account details for other people’s accounts.
I understand that you claim to own the account, but please understand that we have no proof of that without the items listed at https://en.support.wordpress.com/account-recovery/#account-recovery-form
If you properly submitted your transaction ID via that form, we’ll reply via email as soon as we can.
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I am sick of wordpress sending me docos what to do! I have read all in last 6-7 hours!! Can someone email me my username or call me? Do you guys speak at all? or have a contact number I can reach. I am sure you can see my contact number through which I tried retrieving account details earlier, but no avail. Thanks.
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We take the protection of our accounts very seriously, as this is, at its core, a security issue.
We can only accept the forms of identification listed at https://en.support.wordpress.com/account-recovery/#account-recovery-form
We do not hand out information on our accounts, and we do not make any exceptions to our requirements.
If you contacted us properly via https://en.support.wordpress.com/account-recovery/#account-recovery-form with your transaction ID, please be patient, and we will reply to you via email as soon as we can.
We do not have a phone number for support, and even if we did, that would not change the proofs of account ownership that we require and the policy that we follow.
Again, if you contacted us properly via https://en.support.wordpress.com/account-recovery/#account-recovery-form with your transaction ID, please be patient, and we will reply to you via email as soon as we can.
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macmanx, I appreciate your involvement. In last 6 hours I have submitted to account recovery form but I am not getting emails in my related email address or at least I haven’t received any. My site is simple, I can redesign in less than 2 hours but I want to recover my details. Please help. All I am after is the userid, rest I can recover on own.
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