Can’t get to my WordPress site dashboard
-
I have changed hosting platforms and now can only get to my sites stats page. When I try and navigate off that page to go to comments, dashboard, posts etc I get a log in page.
When I then try and log in it tells me my username and email are not recognised.
How can I fix this?
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there,
I took a look at your site and noticed that it isn’t hosted on WordPress.com. Instead, it is using the self-hosted version of WordPress with a different hosting provider. We specifically support sites built with WordPress technology that are hosted on WordPress.com. You can read more about the differences here:
https://wordpress.com/support/com-vs-org/
What you’ll want to do now is post your question on the WordPress.org community forums using this link:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
The WordPress.org forum is ideal for sites like yours that use WordPress software and are hosted externally.
- The topic ‘Can’t get to my WordPress site dashboard’ is closed to new replies.