Can’t get to my WordPress site dashboard

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  rorycub · Member · Aug 6, 2025 at 2:53 pm

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  I have changed hosting platforms and now can only get to my sites stats page. When I try and navigate off that page to go to comments, dashboard, posts etc I get a log in page.

  When I then try and log in it tells me my username and email are not recognised.

  How can I fix this?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  adusman402 · Member · Sep 12, 2025 at 10:29 am

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  Hi there,

  I took a look at your site and noticed that it isn’t hosted on WordPress.com. Instead, it is using the self-hosted version of WordPress with a different hosting provider. We specifically support sites built with WordPress technology that are hosted on WordPress.com. You can read more about the differences here:

  https://wordpress.com/support/com-vs-org/

  What you’ll want to do now is post your question on the WordPress.org community forums using this link:

   https://wordpress.org/support/forum/how-to-and-troubleshooting/ 

  The  WordPress.org forum  is ideal for sites like yours that use WordPress software and are hosted externally.