Can't Help w/ Friend's WordPress

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  experience429 · Member · Jun 25, 2011 at 3:40 pm

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  My friend asked me to help her with her wordpress blog, experienceadventuretours.wordpress.com. I have my own wordpress blog separate from her blog. She gave me her log in info (username, password) and when I log in, it just shows her username and that’s it. It doesn’t show that she has a blog, there are no menus for Posts, Tools, Settings, etc, only the Global Dashboard menu and her Profile info, which just shows her username and email. When I log in to my blog, letterred.wordpress.com, it shows all of my normal menus for Posts, etc, so I don’t understand why it doesn’t do the same for my friend’s travel blog. Is there any way to resolve this?

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  supportbot · Member · Jun 25, 2011 at 3:40 pm

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  timethief · Member · Jun 25, 2011 at 3:53 pm

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  Is this the blog in question? http://experienceadventuretours.wordpress.com/
  Click the blog link in the My Blogs drop down menu
  http://en.support.wordpress.com/my-blogs/

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  experience429 · Member · Jun 25, 2011 at 4:19 pm

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  Yes, that’s the blog in question. When I’m logged in to my friend’s account that is linked to that blog, it only says “Register New Blog” under My Blogs. There is no blog at all – no Posts link, no nothing.

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  timethief · Member · Jun 25, 2011 at 4:23 pm

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  Can you log-in using this link http://experienceadventuretours.wordpress.com/wp-admin/

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  experience429 · Member · Jun 25, 2011 at 4:27 pm

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  Hmm no, lol. I suppose she must have changed the username and didn’t register the old domain name with the new user name? I don’t know. It says experience429 doesn’t exist and asks me to register that domain name. And now that I go back to the actual blog, it says the author is “experienceadventuretours.” So that was probably her old user name then? I think?

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  raincoaster · Member · Jun 25, 2011 at 11:59 pm

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  I think you may need staff help. Wait till they’re back on Monday and drop them a line directly.

  http://en_us.support.wordpress.com/