Cant I call someone for help? Or live chat? This sucks

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  moreljnhb · Member · Jul 28, 2018 at 6:52 pm

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  Cant I call someone for help? Or live chat? This sucks

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  torres126 · Member · Jul 28, 2018 at 7:20 pm

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  Hi there, you have many options: https://en.support.wordpress.com/help-support-options/

  Phone support is not offered on WordPress.com so you cannot call WordPress.com. Live chat is available to those with a plan.

  However, rarely does an issue go unresolved in this forum. Once you’ve explained your issue, you can add the “modlook” tag and a WordPress.com staff member will respond to you: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  However, I’m seeing you’ve already created a topic here: https://en.forums.wordpress.com/topic/i-dont-know-my-ftp-password-what-should-i-do/

  Please respond to that one if it’s about the same issue instead of creating multiple threads on the same issue. Thank you.