Can't import

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  kanditapost · Member · Jul 29, 2017 at 3:05 am

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  6 months ago I went through the import process to go from wordpress.org to .com The process has been stuck on importing ever since. HELP PLEASE! I want to set down my self hosted site but can’t until this is done.

  The blog I need help with is: (visible only to logged in users)

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  mapetrei · Member · Jul 29, 2017 at 7:01 pm

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  Hello!

  I’m adding a tag to this support request so that an Automattic employee can help you on your situation.

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  gemmacevans · Member · Jul 30, 2017 at 9:27 am

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  Hi noliesplace,

  It looks the import stalled, so I’ve reset the importer for you.

  How large is the .xml file? The maximum file size is 15MB — any files over this size won’t import successfully.

  If your .xml file is under 15MB, please try importing again and let me know if you run into any problems. If it isn’t, I can send you some instructions for exporting smaller files from your WordPress.org site.

  Thanks!