Can’t import astra starter template

  • Unknown's avatar
    infob4425432b1f · Member ·

    Can’t import astra starter template. How can I sort this out?

    The site I need help with is pgphealth.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and s hosted by Crazy Domains. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article: https://en.support.wordpress.com/com-vs-org/

    You may also need to contact the Astra theme developer for assistance with this.

  • The topic ‘Can’t import astra starter template’ is closed to new replies.