Can’t import my blog from tumblr

  • Unknown's avatar
    thecuirassier · Member ·

    I tried the import option for tumblr but it got stuck and I used the ‘clear information’ button, reentered my tumblr information and now I can’t even start a new import because every time I click on import, I get the error that an import is already going on but no posts get imported either… Thanks in advance!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member ·

    See: https://en.forums.wordpress.com/topic/tumblr-imports/
    Due to the changes at tumblr there is currently heavy traffic at the WordPress.com importer so please be patient as staff work through the backlog. They need to reset your importer themselves.

  • staff-zinnia · Staff ·

    Good morning :)

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

  • Unknown's avatar
    thecuirassier · Member ·

    Thank you for your quick responses, this whole situation must be a headache for you. I have started the import process again and I would be able to check again on Sunday so I hope by that time it would be sorted out.

  • supernovia · Staff ·

    Perfect, @thecuirassier. If it isn’t done by then, please let us know! Hopefully most of these imports will finish within a day or two.

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