can’t import my tumblr

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  lalalalychee · Member · Dec 3, 2018 at 11:04 pm

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  i’m trying to import my tumblr, but i keep getting this message: ‘You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’ i don’t have any running imports though. how do i fix this?

  The blog I need help with is: (visible only to logged in users)

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  lalalalychee · Member · Dec 3, 2018 at 11:06 pm

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  also, i already tried clearing my account information

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  kokkieh · Staff · Dec 4, 2018 at 6:51 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.