Can’t import Squarespace file to WordPress Products page

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  tiaralcole · Member · Aug 2, 2019 at 2:26 pm

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  Hello, I am trying to import a file from Squarespace – here’s the file: Squarespace-Wordpress-Export-08-02-2019.xml.

  I’m getting an error message saying the file can’t be imported for security reasons. I am trying to import on the products page in the WordPress dashboard. Please assist here.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  tiaralcole · Member · Aug 2, 2019 at 2:30 pm

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  The above mentioned blog is incorrect.

  The blog I need help with is launchdoll.com. Thanks.

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  kokkieh · Staff · Aug 3, 2019 at 10:01 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Support for the WordPress software you’re using can be found here:

  https://wordpress.org/support/forums

  But it would be best to contact support directly for the specific importer plugin you’re using.