Can't insert media from media library.

  • Unknown's avatar
    ingrafted · Member ·

    I cannot insert media from my media library. I tried to use the URL insert from another source and it works fine. I have used this a lot for the last few years and never had any trouble with it. I even tried to upload new media into my library and I get an error message. I don’t understand what the trouble is and can’t find a faq answer that applies to my situation. Please help! Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shawnajroberts · Member ·

    Hi there!

    Can you check that your browser is up to date? If not, please update your browser to the latest version. You can tell what version you’re running by visiting this site:

    https://www.whatismybrowser.com/

    Can you please try clearing out your cache and cookies using the guide below?

    Solve Common Browser Issues

    Let me know if you’re still having trouble after doing those two things.

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