Can't insert media/polls/create new tags

  • Unknown's avatar
    cihrcafeblog · Member ·

    For the past week or so, I haven’t been able to insert media or polls into new posts using the buttons on the new post page. I can add photos through html, but that’s a bit inconvenient. Also, I haven’t been able to create new tags or categories…same issue, the buttons are unresponsive.

    I thought it might be a browser issue at first, but the issue did not resolve when I tried different browsers.

    Anyone else having this problem? Any solutions?

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    There have been some changes made > Drag & Drop Media Uploader & Flyout Dashboard Menus However, I do agree that is sounds like you have a browser issue.

    Will you please provide us with some details so we can try to help you?

    1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

    2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

    3. Which browser and version of it are you using?

    4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    5. Is your browser version up to date? You can upgrade any browser version here.
    http://browsehappy.com/

    6. Do you have third party cookies enabled?

    7. Do you have JavaScript enabled?

    8. Do you have another browser you can try?

    9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

    10. Have you had any recent operating system and/or security program updates?

  • Unknown's avatar
    robinwelter · Member ·

    I’ve been having the exact same issue we updated everything, including ISP, only to find out the gravitar was blocked. Once unblocked it seemed to fix the “add media” button and now it works.

  • The topic ‘Can't insert media/polls/create new tags’ is closed to new replies.