Can’t install new plugins

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  angelinaroundtheworld · Member · Jul 14, 2018 at 11:42 am

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  Hi guys,

  I’m having issues installing new plugins, it says ‘Could not copy file’. I’ve tried several things, log in/out, waiting a day, etc.

  Can you please help?

  Angelina.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Jul 14, 2018 at 1:44 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or contact your hosting provider (CyrusOne)

  Hope this gets fixed soon!