Can’t install plugins

  • Unknown's avatar
    rachelrosenthalphotography · Member ·

    This is the message when I click ‘plugins’ along the left hand side. ‘You need to upgrade to a Business Plan to install plugins. Get a free domain with an annual plan.’

    I shouldn’t have to upgrade to install plugins. I just upgraded to Premium Plan. What is wrong?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    The Premium plan is packed with excellent features, including best-in-class hosting, Jetpack essentials, and lots of tools to get your site up and running. If you are looking for a little more power from your site to run third-party plugins and third-party themes the Business plan is required. This is because sites with third-party plugins require a special hosting environment to support their infrastructure. You can upgrade to a Business plan at any time to install almost any plugin and add that functionality to your site.

    WP
    WordPress.com Plans
    in WordPress.com Support
    9 min read
    All WordPress.com sites are packed with awesome features, including best-in-class hosting, Jetpack essential features to speed up your site performance and protect it from spammers, and a pre-installed SSL certificate ensuring privacy and safety. Ready to unlock additional features? Learn more about the plans we offer below. Click here to view pricing and side-by-side comparison. 📌

    WordPress.com hosting builds in a lot of functionality that is generally added with third-party themes, including advanced security, a global CDN, and site caching. Is there a specific feature you are looking for from a plugin?

    Hope this helps, and if you do want to go for the site upgrade you can do so here:

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