• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Can't leave WP comments with correct email address.

Can't leave WP comments with correct email address.

  • Unknown's avatar
    relsqui · Member · Jul 25, 2012 at 1:39 am
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I was trying to leave a comment on someone else’s WordPress blog, using a secondary email address. It claimed that email address belonged to a WP account, and invited me to log into that account. I tried logging in using that email address, and failed. When I tried to reset my password, and supplied that email address, it said there was no such user–i.e. I can’t comment without logging in because the address is associated with a WP account, but I can’t reset the password using the address because it isn’t associated with a WP account!

    I (obviously) do have a WP account, but my secondary email address isn’t listed on it. It *is*, however, listed on my Gravatar account (which also shares my primary email with WP). Could it be that having my secondary email on my Gravatar account is preventing me from commenting without logging in, but because the address isn’t on my WP account, I can’t log in to comment either? If not, what else could be going on?

  • Unknown's avatar
    timethief · Member · Jul 25, 2012 at 3:37 am
    • Copy link Copy link

    These explain what’s changed when it comes to commenting and why it was changed:
    Recent update to commenting:
    https://en.forums.wordpress.com/topic/recent-update-to-commenting?replies=4
    https://en.forums.wordpress.com/topic/you-must-be-logged-in-to-comment/page/11?replies=327#post-852388

  • Unknown's avatar
    relsqui · Member · Jul 26, 2012 at 4:35 pm
    • Copy link Copy link

    Thanks. I still think that’s a terrible set of error messages for what’s going on–how on earth would I have figured that out if I hadn’t known gravatar and WP are related and come here to ask?–but it does seem to explain it.

    I suppose that was around the same time as “email me replies to this comment” stopped working entirely. I’m sure there’s a perfectly good reason for that destruction of functionality too, though.

  • Unknown's avatar
    timethief · Member · Jul 26, 2012 at 4:54 pm
    • Copy link Copy link

    Hi again,
    I’m sorry you had such a hard time with this.

  • The topic ‘Can't leave WP comments with correct email address.’ is closed to new replies.

Tags

  • account
  • comment
  • commenting
  • comments
  • email
  • Gravatar
  • Recent Update to Commenting

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 13 years
  • Latest reply from relsqui

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions