Can't link my LinkedIn account

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  alesandrab · Member · Dec 2, 2013 at 10:18 pm

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  I got an error with publicize and LinkedIn and was asked to reauthenticate, which didn’t work. So I unlinked the accounts and then tried to relink, but it’s not working. I’ve cleared the cache and everything. Any ideas?

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Dec 3, 2013 at 10:50 pm

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  Hi there – Can you please try this one more time following these directions:

  http://en.support.wordpress.com/publicize/#linkedin

  If it still does not work, can you let me know what happens when you try? For example, do you get an error message, and if so, what’s the exact error?

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  morganalyx · Member · Dec 3, 2013 at 11:01 pm

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  I’m also having problems with LinkedIn. I first unlinked my account, then went back to the Publicize page & tried to reconnect with LinkedIn.

  The message I keep getting is this:

  “There was a problem creating your connection. Please go back and try again.”

  I’ve tried this multiple times over several days, & keep getting the same error message.

  My blog is morganalyx.wordpress.com

  Thanks.

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  eurello · Staff · Dec 3, 2013 at 11:50 pm

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  Hi folks – I just found out there’s an issue right now with publicize and LinkedIn. I’ll keep you posted as soon as I have more information about this.

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  gerryspahn · Member · Dec 10, 2013 at 11:10 pm

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  I have the same issue with Linked in. Got an error message, then was able to add my LinkedIn, but it does not issue an update when i publish.

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  sandraleedennis · Member · Dec 10, 2013 at 11:14 pm

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  I am having the same issue.

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  eurello · Staff · Dec 11, 2013 at 5:04 pm

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  @sandraleedennis and @gerryspahn – Can you please try resetting your connection following these directions and let me know if it works, or if you get an error message:
  http://en.support.wordpress.com/publicize/#reconnecting-linkedin

  Our developers are still looking into this issue.

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  leadershipelements · Member · Dec 27, 2013 at 11:43 pm

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  I am having the same issue. Unable to connect my LinkedIn account with my WordPress blog. Thank you, in advance, for your help.

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  timethief · Member · Dec 27, 2013 at 11:58 pm

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  @leadershipelements
  Have you used this guide or not?
  http://en.support.wordpress.com/publicize/
  If you have used it and/or the reconnection process described here http://en.support.wordpress.com/publicize/#reconnecting-services then which step goes awry for you? What exactly do you experience? Please provide any error reports you get.

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  leadershipelements · Member · Dec 28, 2013 at 12:01 am

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  Thank you for your help. I had used the guide – but after I closed out of wordpress, I tried again – and it worked this time. Thank you for your assistance!

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  eurello · Staff · Jan 8, 2014 at 7:47 pm

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  Hi all – The LinkedIn issue should be fixed now. Thanks for your patience, and please let me know if you’re still having problems.