can't load edit page

  • Unknown's avatar
    amberricegmailcom · Member ·

    trying to edit our pages but nothing but a blank screen comes up. I’ve updated browsers, cleared cache, enabled java script, enabled cookies. Also tried different browsers chrome, firefox, edge. nothing works.

    multiple users are having the same issue.

    we currently have enfold theme applied.
    wordpress version is 5.8.1
    all plugins and themes are up to date.
    Chrome Version 95.0.4638.54

    https://palmettobusiness.org/wp-admin/post.php?post=585&action=edit

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mohammadriyad · Member ·

    Hi,
    The website link you shared (palmettobusiness) is build on wordpress open source software from wordpress.org. To solve existing issue you can google the error message or please find support at below link, where you will find the documentation and similar users using same platform.
    https://wordpress.org/support/forums/
    Moreover, your hosting provider’s support team may also be able to assist you.

    WordPress.com and WordPress.org are two entirely separate platform, we cannot access files or data for sites that are hosted elsewhere. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    Thank you

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