can't log in

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  kking291117 · Member · Dec 1, 2017 at 2:55 am

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  I cannot log in. Originally I choose the option to create a new password. When I did the site originated a long password and indicated it was ‘strong’. I clicked on the originated password and the response was the password wasn’t strong enough. Other attempts the response was incorrect username or incorrect email. A couple of times it recognized my username after the ‘lost password’ response and said a link was sent to my email, which I didn’t receive.

  http://hearts4israel.org

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  avydun · Staff · Dec 1, 2017 at 4:31 am

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  If you are talking about https://hearts4israel.org/, note that it’s a self-hosted WordPress (WordPress.org) site and not a WordPress.com site.

  The current community forums we are on is meant for questions related to WordPress.com.

  If you have questions related to self-hosted WordPress (WordPress.org), you will have to ask on self-hosted WordPress (WordPress.org) community forums https://wordpress.org/support/

  Note that you might need an account to post on self-hosted WordPress forums. You can create one here. https://login.wordpress.org/register

  I suggest you post this question on the self-hosted WordPress forums. Thanks.

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  justjennifer · Member · Dec 1, 2017 at 8:36 am

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  Hi there, @kking291117 Thanks for posting your own thread as requested.

  Just to add to what @strikebuys mentioned, while you can of course post to the ORG support forums for assistance, information on working with the standalone WP software can be found in the WordPress Codex:

  https://codex.wordpress.org/Resetting_Your_Password
  https://codex.wordpress.org/Login_Trouble

  Since your above site looks like it is hosted with BlueHost, you might also be able to receive assistance from their support team.

  Best wishes for a quick solution. Cheers!