Can`t log in

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  stuartmeadows · Member · May 30, 2020 at 10:03 am

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  Hi,

  I can`t log in to my site http://www.onlineshopdoor.com I was deleting some Woocommerce plugins and all of the a sudden my WPress frooze, so I logged out and tired to log in but I keep getting ERRor504 is there any other way to login please.
  Regards,
  Stuart.

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  staff-blorbo · Staff · Jun 2, 2020 at 9:42 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with BraveHost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.