Can’t log in

• 

  djmikeg · Member · Oct 20, 2020 at 6:34 pm

  • Copy link
  • Add topic to favorites

  I have done all the things in the support articles but can’t log in to my account and it just says debug when I try to type the web address in HELP— THIS IS URGENT, my new client will be mad if this doesn’t work

• 

  supernovia · Staff · Oct 20, 2020 at 9:42 pm

  • Copy link

  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/