can’t log in
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I did an update on my computer and now I can’t get into my website with my password. I tried to change the password and wordpress said I would get an email to change it. I tried several times but I never got an email. I have a website at caseymaxwellclair.com with authorbytes as my host. Years ago I had a website with wordpress and I think it remembers my old info. Thank you. My email is (email visible only to moderators and staff)
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress and therefore, you need to contact your host regarding your login issue.
You can also try resetting the password by following these instructions:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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