Can’t log in

  • Unknown's avatar

    I have a website Birthmotherschoice.com. I started to (attempted) build a new site but didn’t. I can’t get to my website. It keeps going back to the website I was going to build.

  • Unknown's avatar

    Hi there:

    It looks like the site is loading just fine for me: screenshot https://d.pr/i/4HBptx

    It also looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this problem.

    If you’re trying to build a new site here at WordPress.com, let us know what you’re having trouble with and we’ll see if we can help.

    I hope that clarifies things!

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