Can’t log in
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Help…I have had a couple of tech accessing my site and now I can’t lof in. I have used the last given user name and password and am told it is not correct. If I try to cleick on my site on the top left I am told I need to update my jetpack???? http://www.thecenterforfamilyunity.com
I don’t have a site linked to this WordPress.com account
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Hi there, this site isn’t hosted on our services:
https://wordpress.com/support/com-vs-org/Are you using thecenterforfamilyunity.com/wp-admin to log in?
If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
https://wordpress.org/support/article/resetting-your-password/As long as you can log into your hosting account, you should be able to regain access.
Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Or you’d be welcome to transfer the site to our services so we can provide direct support.
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It is hosted on hostgator….I was always able to access and make changes via my wordpress admin account but now I am told neither one of my emails adress are recognized- (email visible only to moderators and staff) or (email visible only to moderators and staff) when I put in admin as user id and my password it is not recognized.
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when I click on my site above I get this message: Please check your Primary Site’s Jetpack connection
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Hi there,
We can’t really help with your WordPress.org site hosted by Hostgator. Please contact Hostgator support for assistance with that site.
If you have questions or need help with the Jetpack plugin/connection, you can post on the Jetpack support forum here: https://wordpress.org/support/plugin/jetpack/
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