can’t log in

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  iptvsold · Member · Oct 24, 2022 at 6:58 am

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  hi,

  i tried to log in my account, but failed. And I am not sure the email linked to this account. Pls help me find the admin mail.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  fstat · Staff · Oct 24, 2022 at 8:03 am

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  What’s the site associated with your account so I can have a look and further help you?

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  iptvsold · Member · Oct 24, 2022 at 8:13 am

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  hi, my site: trendeecosmetics
  the login page is not working, it shows “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

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  staff-zinnia · Staff · Oct 24, 2022 at 1:50 pm

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  Thank you. Please share the full site address. For example, is it trendeecosmetics.com? We need that in order to take a closer look at things and point you in the right direction for help.

  It does sound to me like you are probably set up and running your own WordPress installation. That is different from using our managed hosting environment here at WordPress.com. Our hosting really allows you to focus on the content of your site because things like updates, security, seo, spam, mobile optimization and so forth are all handled by our team of experts.

  If you’d like to learn more about how to move the site over to us we can certainly answer all of your questions about that process. The first step would be for you to select a hosting plan. Those details can be found on https://wordpress.com/pricing/ Keep in mind that you’re able to purchase it by the month or by the year. The yearly option does include a nice savings. It’s refundable for 30 days. We can also upgrade/downgrade the hosting plan at any time to meet the demands of your project and budget.