Can’t Log In

  • Unknown's avatar
    lynneb6wp · Member ·

    Hi,

    I have always been able to log into the admin side of my website, and was logged in today. But trying to log in again, through Safari or Google, I am just being kicked back out again straight away, or sometimes don’t even get that far, it just won’t log me in at all. I only launched my Website on 14 January 2023, and yesterday followed the prompts to do further connections with the SEO more fully, and the ExtraMetics. This shouldn’t have affected it though. I have no idea what is going on, I haven’t done anything to make this happen.

    Lynne

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • julinedossantos1 · Staff ·

    Hello, I’m sorry that you are experiencing this problem. But, I have verified that your site is not hosted on WordPress.com. In this case, you use the self-hosted version, the software of which is available on WordPress.org.

    WordPress.com and WordPress.org sites are different. Check it out: https://wordpress.com/support/com-vs-org

    This forum is only focused on sites hosted on WordPress.com. You can contact your host directly to get help with your issue.

    WordPress.org community forums can be an excellent place to ask for help with this:http://wordpress.org/support/forums


    There could be a few reasons why you’re unable to log in to the admin side of your site, even though you were able to do so previously:

    • Incorrect login credentials: Double-check that you’re entering the correct username and password.
    • Session cookies: Sometimes, the browser’s cookies can become corrupted and prevent you from logging in. Try clearing your browser’s cookies and cache, and then try logging in again.
    • Plugin conflict: If you recently installed or activated a new plugin, it could be causing a conflict with the login process. Try deactivating all plugins and then reactivating them one by one to see if you can identify the culprit.
    • Security plugin: If you have a security plugin installed on your site, it could be blocking your login attempts.
    • This article may be helpful: https://wordpress.org/support/article/faq-troubleshooting/

    I hope that helps! Let me know if you have any other questions.

  • The topic ‘Can’t Log In’ is closed to new replies.