Can´t log in

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  mubarak4r · Member · May 29, 2023 at 7:10 pm

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  Hello!

  For some reason I can’t login to this website I created, I’m admin and after the latest update I can’t login even tough I´ve written the correct username info and password. I don’t know what’s going on and the client is getting anxious. Anybody that can help?

  *In simple terms please :)*

  Self-declared URL: http://www.hjhradgivning.no
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 29, 2023 at 7:50 pm

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  Hi there,

  The site http://www.hjhradgivning.no appears to be a self-hosted, WordPress (also called “.org”) site.

  To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

  https://wordpress.org/support/article/resetting-your-password/

  Also, you may wish to contact your hosting support team for direct assistance.