CANT LOG IN

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  spydervene · Member · Oct 24, 2023 at 11:35 pm

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  I CANT LOG IN ON MY WEBSITE WORDPRESS , MY USERNAME IS :Spydervene or my email is : (email visible only to moderators and staff)

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 25, 2023 at 12:28 pm

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  Hi there,

  Thank you for reaching out to us for assistance. However, I’d like to clarify a few things. Your WordPress site uses the free, open-source version of WordPress software, and it’s hosted with a different provider, not on our WordPress.com managed hosting. Because of this, our ability to directly assist with issues on sites not hosted by us is limited.

  To give you a bit more context, WordPress.com’s managed hosting offers various features and benefits that make site management a breeze, including security, backups, updates, and more. If you’re interested in learning about the advantages our managed hosting can provide, you can find more details here: https://wordpress.com/hosting/

  That said, we understand the inconvenience, and we’d like to help in the best way we can. If you’re considering moving your website to WordPress.com, we have an easy-to-use migration plugin that can facilitate the transition.

  

  Import a Website » Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

  Lastly, even if we can’t provide direct assistance for your current hosting setup, there’s a dedicated community support forum for the open-source version of WordPress, which is the version your host uses. Many experts and users frequent these forums, and they are in a prime position to assist with troubleshooting issues like yours. I’d recommend posting your query here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope this provides some direction and clarity. Best of luck with resolving your login issue, and please let us know if you have any other questions regarding our managed hosting services.