can’t log in
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For no reason whatsoever, my gscmusicwp login doesn’t work anymore. I didn’t receive any notification, This is outrageous.
Self-declared URL: http://www.electricharp.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
Thank you for reaching out to us for assistance with your WordPress site. I understand how frustrating it can be when login issues arise unexpectedly. However, I must inform you that our ability to assist is limited in this situation.
Your website is currently hosted with a different hosting provider and uses the free, open-source version of WordPress software. At WordPress.com, our support is primarily for sites that are hosted on our WordPress.com managed hosting. This limitation is because we have direct access to and control over the infrastructure and tools specific to WordPress.com-hosted sites. This access allows us to investigate and resolve issues effectively. Unfortunately, for sites not hosted with us, such as yours, we lack this level of access and control, which significantly limits our ability to assist with site-specific issues.
To learn more about our managed hosting and the benefits it offers, you can visit this link: https://wordpress.com/hosting/
However, there’s an option for you to migrate your site to our WordPress.com hosting. We offer an easy-to-use migration plugin that simplifies the process of moving your site to our platform. This could be a great solution if you’re looking for the dedicated support and features that come with WordPress.com hosting. For more information about our migration tool and how to use it, please visit:
Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a seIn the meantime, since your site is using the open-source version of WordPress, the WordPress.org community support forums are a fantastic resource. The volunteers and members there are well-versed in troubleshooting issues with the open-source WordPress software. They are in the best position to help you with the login problem you’re currently experiencing. You can ask for help in the community support forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
I hope this information is helpful, and I wish you the best in resolving the issue with your site.
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