cant log in

  • Unknown's avatar
    tracey121 · Member ·

    Hi I have a website that runs wp. BUT for some strange reason I cannot log in.
    I get this message without any options.

    Authorization Required

    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn’t understand how to supply the credentials required.

    I have tried resetting my login with WP but it says I do not have a web site. Yet when I log into my FTP with my host All my files are there.

    Has someone hacked my web account? If so what can I do to get back onto my dashboard?

    My web site is
    http://www.hilarisdesigns.co.uk

    Please help. THANKS
    Tracey

    I am positive my user name for WP was tgurney68 (But I can’t seem to have success with that either as it says there is no other link to my email)

  • Unknown's avatar
    darrellschulte · Member ·

    Hi

    I suspect that your host provider has set something up to limit access in some way. I would check with them at your earliest convenience.

    Please note that this support forum is for blogs hosted at WordPress.com. Your question is specifically for a self-hosted installation of WordPress. In the future, you will need to seek help in the appropriate WordPress.org forum.

    https://wordpress.org/support/

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