can't log in

• 

  rapunzelrules · Member · Oct 29, 2015 at 3:59 am

  • Copy link
  • Add topic to favorites

  Hello, I can’t seem to log into my account. I type my email address and password and it says that it’s the wrong one. When I type my email address in order for you to send a password reset it never appears in my inbox. I even checked trash, spam etc. Please help.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 29, 2015 at 4:22 am

  • Copy link

  Your site is a wordpress.ORG software install.

  I’m sorry but you are posting to the wrong support forum. We cannot help you here at wordpress.COM because that site is not hosted here, our support docs do not apply to it, and we do not provide support for sites we do not host.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page