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Forums / Can't log in – Account not found!

Can't log in – Account not found!

  • Unknown's avatar
    00desmundo · Member · Jun 6, 2014 at 12:13 pm
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    I tried to set up an account and was called away from the computer. When I came back it was on the following screen, but I was unable to log in, the site saying the username didn’t exist. I hadn’t had the chance to link an email address (it’s (email visible only to moderators and staff)) to it so there is no way to reset password or anything (I’ve had to use a friends account just to post on the forums) .

    When trying to just start again, it says drpezington has been used, so it seems something has registered

    drpezington.wordpress.com is yours
    drpezington.wordpress.com is your new blog. Visit your dashboard.

    Other common things:

    Change your blog description or permissions
    Change your blog’s theme
    If you have any problems or questions, please do not hesitate to contact Support.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jackiedana · Member · Jun 6, 2014 at 6:27 pm
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    It looks like your email address is associated with the 00desmundo user account, and this is the account that created drpezington.wordpress.com. But to confirm, that isn’t your username?

    Because the blog drpezington.wordpress.com now exists and is owned by another user, I’m afraid that the associated username cannot be used now for a new account because we don’t allow people to sign up for usernames that match blogs that already exist. Sorry about that.

    From here, what you will need to do is the following:

    1) Change the email address on 00desmundo to something else if you want to use that email address. An email address can only be associated with one user.

    2) Create a new username (not drpezington) using the email address formerly on 00desmundo, or a different email address.

    3) Have the user 00desmundo transfer the drpezington.wordpress.com blog to your new user account. That can be done at https://drpezington.wordpress.com/wp-admin/index.php?page=my-blogs by hovering under the site address.

  • Unknown's avatar
    00desmundo · Member · Jun 6, 2014 at 8:03 pm
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    Yes, thanks I see what happened. I was on my friend’s computer when I created the account (or thought I did). Must just have added a new blog to his account – that’s cool I’ll get him to transfer it.

    Thanks for the help.

  • Unknown's avatar
    jackiedana · Member · Jun 6, 2014 at 8:15 pm
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    You’re welcome. Please let me know if you need further assistance.

  • The topic ‘Can't log in – Account not found!’ is closed to new replies.

Tags

  • account not showing
  • login
  • not-working

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 12 years
  • Latest reply from 00desmundo

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