Can't log in after Two Step Authentication

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  irenewoo02 · Member · Jul 19, 2013 at 3:13 pm

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  I have completed the Two Step Authentication but after all I have accidentally deleted the Google Authenticator on my phone. My site was logged out and I can’t log in again without the code. Is there anyway I can get back my account?

  My original username was irenewoo, please kindly help as I really want to get back to my site.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  irenewoo02 · Member · Jul 19, 2013 at 3:15 pm

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  The link of my original blog is http://irenewoo.wordpress.com/

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  irenewoo02 · Member · Jul 21, 2013 at 4:38 pm

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  Can anyone help me please???

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  timethief · Member · Jul 21, 2013 at 4:48 pm

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  Yes. You can visit https://en.wordpress.com/wp-login.php?action=lostpassword and click this link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

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  irenewoo02 · Member · Jul 30, 2013 at 1:49 pm

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  Those links are for reset password only. I have the password but I don’t have the code from Google Authenticator….

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  kardotim · Member · Aug 4, 2013 at 10:19 am

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  I’ve just sent the backup code to the e-mail address associated with ‘irenewoo’.

  Thanks.

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  irenewoo02 · Member · Aug 4, 2013 at 11:22 pm

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  Thank you very much!!! Finally I got it back!!

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  kardotim · Member · Aug 5, 2013 at 6:57 am

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  You’re welcome. Feel free to contact us if you have any other questions.