can’t log in anymore
-
I wanted to change my URL and I thought I did, but now I can’t even log in into my account. Is it possible to reset my account. I paid a year contract 2 days ago. Help!
-
Hi joshuafchacon
Can you please mention your old and new URL of the site so that we can look into this?
-
Hi there,
It sounds like you might be using the open source WordPress software – with that version of WordPress just updating the domain in Settings in the dashboard will only break your site. You can find the correct process for changing the domain here:
https://codex.wordpress.org/Changing_The_Site_URL
Please contact your hosting provider for help fixing this, as you’ll need to do it via their control panel and via the FTP and database access they provide.
- The topic ‘can’t log in anymore’ is closed to new replies.