Can't log in on my sites
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Hello
I’m not sure I’m getting in touch with the right people but this is the only contact form i found.I have these two wordpress:
https://lolitadopesodiogo.wordpress.com/
https://ketchupsoupandpuree.wordpress.com/but it seems I didn’t create them with this account even though I receive all the notification with this email address and I can’t find any way to log back.
could you help me on that matter
thank you
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Hi –
Lost password form: https://en.wordpress.com/wp-login.php?action=lostpassword
Account Recovery Information: https://en.support.wordpress.com/account-recovery/
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Hi thanks for your reply I’ll try to fix it through the forms.
Though isn’t there anyway to get in touch directly with someone from support? -
Getting in touch with Support Staff will simply result in being referred to the account recovery form which will be dealt with by Account Recovery Staff. Therefore, it would be a waste of your time and Support Staff time.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After you log in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then you need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access then you have reached a dead end.
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thank you for such a detailed answer.
I finally found the address i created my blog with so I’ll update my info now.thanks again
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