Can't log in. Someone changed password and is adding content.
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Recently I notice that the spam I was receiving from my site contact form stopped. Then a few days ago I got a notice from WordPress that someone had tried to change my password. Yesterday I got a notice from WordPress that The CP Cerber security plugin is now active, which I did not install.
When I go to my website homepage, miningclaimmaps.com, it starts out with technical articles like an AGV review, and others. Farther down the page my homepage info appears.
I cannot login to WordPress using my UN and password. I get a incorrect UN and password notification. I had to create a new account to login to this forum.
The password for my account was incredibly complex and couldn’t be guessed.Thank you
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Sorry, I should have been clear that the technical article, AVG etc, were added by someone, not by me.
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Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to contact your hosting provider or seek help at these forums:
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Hello
recently I noticed that someone has change my password and is adding content,
please let me know how can I get my account and continue to finalise my web site which is http://www.simer2t.com
I filled out the recovery form however I have not heard back
I am blocked could you please help me solve this problem, I have to continue finalizing my site and here I do not have access to the dashboard linked to the site -
Hello simer2t385f0a2e9b,
Many thanks for reaching out.
If you’ve out via account recovery, you should get a response via that email and we appreciate your patience whilst we work on that.
Thanks again.
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fstat
Thanks for your reply and the link.
Apparently I am hosted by WordPress.org vs com.
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Hey there,
I wanted to see if you created two threads because another thread was created from a different WordPress.com account here:
https://wordpress.com/forums/topic/dashboard-lost-2/
Is that also your account?
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Darneldibbles
I am getting forum replies to simer2t concerning his wordpress problems.
My topic heading was
Can’t log in. Someone changed password and is adding content.
Then I got a reply from fstat informing me that WordPress.com and WordPress.org were different and that if I use .org then I would need to use a different forum. So I went to my website and clicked on wordpress at the bottom of my website and it said wordpress.org. So I went to the login link on my website and it went to a wordpress.com login. In the mean time I had already created another UN and PW to be able to even get on the forum with my original topic heading above. So now I have two usernames and various passwords and don’t know which to use and have exceeded all of my login trys.
I’m not sure what to do. My website is miningclaimmaps.com. My username was originally izzenhood, but my newer username as of yesterday is tecolote39. Any help would be appreciated.
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Hi @tecolote39 your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
So, you’ll log in to it through https://miningclaimmaps.com/wp-login.php and not through us.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/
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@simer2t385f0a2e9b let’s continue at https://wordpress.com/forums/topic/dashboard-lost-2/ please.
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