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Forums / Can't log in to account despite multiple new usernames and passwords

Can't log in to account despite multiple new usernames and passwords

  • Unknown's avatar
    serenehomestaging · Member · Jul 2, 2013 at 2:07 pm
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    Hello,
    I’m currently logged in under my personal username, but I have an account under borgenproject.org/blog. For almost two weeks now I have been told that my password is incorrect, or that my username is invalid. I have tried resetting the password myself multiple times, but never receive a reset password email from WordPress (I have checked spam folders). I’ve reached out to the owners of the borgenproject.org blog who have sent me two different usernames and passwords to try, none of which worked. I received the same errors, either invalid username or incorrect password. I’ve cleared cookies, tried logging in from two different computers and my iPhone, and tried accessing the site on Internet Explorer, Safari and Firefox, none of which have worked. I am not sure what I need to do, and I need staff help! I’m not the owner of this blog so I am not particularly familiar with the computer coding, so please if you could provide some layman advice I would really appreciate it! I really need to get this straightened out asap to complete my internship requirements, so please help me! Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Jul 2, 2013 at 2:11 pm
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    http://borgenproject.org/blog is not a free hosted WordPress.com blog and we do not provide support for it here. We provide support only for free hosted WordPress.com blogs. The URL you provide is for a WordPress.org site hosted by blue host. http://www.bluehost.com/contact_us.html

    You are posting to the wrong support forum. WordPress.com and WordPress.org are completely separate and have separate logins. If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  • Unknown's avatar
    serenehomestaging · Member · Jul 2, 2013 at 2:16 pm
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    thank you!

  • Unknown's avatar
    timethief · Member · Jul 2, 2013 at 2:17 pm
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    You’re welcome.

  • The topic ‘Can't log in to account despite multiple new usernames and passwords’ is closed to new replies.

Tags

  • login
  • new
  • password
  • reset
  • username
  • wordpress.org

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 13 years
  • Latest reply from serenehomestaging

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