Can’t log in to dashboard

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  ctricindy · Member · Jul 3, 2021 at 2:06 pm

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  My email changed and I haven’t logged in to my for awhile. The old email no longer forwards, so I can’t reset my password or change my email.

  The site I need help with is livingwithoutbeethoven.com/. This site is not linked to my WordPress.com account.

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  kokkieh · Staff · Jul 3, 2021 at 5:57 pm

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  Hi there,

  Are you trying to log into livingwithoutbeethoven.com?

  That site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please ask the WordPress.org community for advice at https://wordpress.org/support/forums, or contact your hosting provider instead.