Can't log-in to de-index old website
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Hi there, I’m volunteering with an NGO in Fiji and trying to help with their IT support. They have a brand new website, and want to completely remove their old WordPress website from the web because it has old, inaccurate information: https://treasurehousefiji1.wordpress.com/
Donations are actually going to the old postal address listed, depriving the NGO of much needed funds.
As you might imagine, they’re not the most tech-savvy group, so they don’t know who created this old WordPress website years ago
What is the best way to de-index this WordPress website? I tried using the email listed on treasurehousefiji1.wordpress.com to log-in to their account, but it says that email is not associated with any user.
Thank you for your help!
The blog I need help with is: (visible only to logged in users)
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Hi there,
Only the account that created the site, or an account that they added as an admin to the site, can take it offline. We cannot do it at a third party’s request under any circumstances.
If they’ve lost access to the account they can find our recovery options here:
As for removing it from search engine indexes, only the various search engines themselves can do that. We have no control over that.
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