Can’t log in to edit pages

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  whoffmandesign · Member · Sep 8, 2023 at 6:21 pm

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  I have a WordPress site in a staging domain, I’m logged into my admin profile and am able to edit plug-ins, make posts, etc. Then when I go to edit a page it asks for login credentials, none of mine work and when I hit lost your password it takes me to the 404 page of my site which has not been set up yet and is not a help.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Sep 8, 2023 at 9:31 pm

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  Hi there, I noticed the Secure Sign On setting in your Jetpack plugin is inactive, and this is what controls the ability for you to seamlessly move from one section of your site to another (such as from the admin pages to an editor view) without the need to constantly log in and authenticate.

  I have re-enabled this option and for me when clicking ‘Add New Post” I am taken to the editor without issue. Please check and confirm this works for you too.

  More info about Secure Sign On (SSO) here:

  

  WordPress.com Secure Sign-On (SSO)

  in WordPress.com Support

  4 min read

  Secure Sign-On (SSO) is a feature on WordPress.com that allows you to use the same log-in credentials you use for the WordPress.com dashboard to sign in to your WP Admin dashboard quickly and securely. This means you only need to log in once for the WordPress.com dashboard, and you should be able to access WP Admin without any need to re-login. This feature is available on sites with the Wo

  Hope that helps. Please let us know if you have any more questions.