Can’t log in to my account

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  ksenianovk · Member · Mar 21, 2023 at 12:55 am

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  I’ve had the same WordPress account and password for over 10 years. Today I couldn’t log in to it and I can’t remember which email I used to register. I’ve had some premium plans through times, but I don’t know how to find the receipts without the email
  I have many blogs on this account and it should be quite easy to prove that I’m me (today I was going to update one of them), but I don’t understand how I can contact WordPress. Is there any other way other than buying a premium account for this dummy account I created in hopes of getting my old account back?
  Please help.

  I don’t have a site with WordPress.com yet

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  ksenianovk · Member · Mar 21, 2023 at 11:28 am

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  I have many sites with wordpress, but I can’t access any of them because I’m locked out from my account without any explanation.

  Somebody, please help.

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  helper-heroponriki · Member · Mar 21, 2023 at 5:48 pm

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  Hi there:

  It looks like you sent a support email to the support team. They’ll review your request and get back in touch there.

  Thanks for your patience!

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  ksenianovk · Member · Mar 21, 2023 at 6:43 pm

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  It was a bit tricky to figure out how to contact the support team, but I managed to do it through the jetpack-app and got great help =)

  Everything is good now!