Can’t log in to my account

• 

  nadiashapiro · Member · Jan 30, 2019 at 11:46 pm

  • Copy link
  • Add topic to favorites

  Hi there. I have my website on Wp at http://www.nadiashapiro.com. I have tried absolutely everything to log in and it won’t let me get into the admin panel of my own site. I have admins that can log into my account no problem.

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Jan 31, 2019 at 10:45 am

  • Copy link

  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by InMotion Hosting. Therefore, you need to contact them regarding your login issue.

  You can also try resetting your password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org