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Forums / Can't log in to my admin

Can't log in to my admin

  • Unknown's avatar
    timethief · Member · Oct 10, 2014 at 10:25 pm
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    I’m sorry this is confusing for you.

    http://jillannbuck.wordpress.com is no longer available.
    The authors have deleted this site.

    Here are your details:
    There is no domain mapping upgrade for http://gogreeninitiative.org here at WordPress.com.
    http://gogreeninitiative.org/ whois information
    IP Address: 173.233.73.249
    Name Servers:
    ns25b.turnkeywebspace.com
    ns25a.turnkeywebspace.com

  • Unknown's avatar
    timethief · Member · Oct 10, 2014 at 10:29 pm
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    I sent the email about 3 hours ago. Any idea how long it typically takes for a response?

    I’m sorry but Staff have a considerable backlog of email support requests ie. support ticekets.They work through them in chronological order based on datestamps and timestamps by working their way forward from the earliest to the most recent, as would be expected (first sent in – first served).

    How long it takes to clear the support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in support ticket are are.

    Please don’t send in another email or create another support thread here as that moves the timestamps forward and means it takes longer to get a response.

  • Unknown's avatar
    jillannbuck · Member · Oct 10, 2014 at 10:36 pm
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    You don’t have be snarky by saying “I’m sorry this is confusing for you.” That’s condescending, unfriendly and not helpful. Bad reflection on WordPress. That brand of superiority helps no one.

  • Unknown's avatar
    timethief · Member · Oct 10, 2014 at 10:41 pm
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    I was not being snarky at all. I chose to search and provide all the details here for you https://en.forums.wordpress.com/topic/cant-log-in-to-my-admin?replies=23#post-2082225 and you chose to attack me. So any bad reflection here is the one right back at you for projecting.

    Projecting: Psychology. To externalize and attribute (an emotion or motive, for example) unconsciously to someone or something else in order to avoid anxiety.

  • Unknown's avatar
    jillannbuck · Member · Oct 10, 2014 at 11:19 pm
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    I was looking for help b/c the login process I’ve used for.months stopped working yesterday. I didn’t need someone to say I’m confused; or give me a primer on the difference between .Org and .com I need someone to fix whatever changed about my login process. That’s it.

  • Unknown's avatar
    nancyrainesday · Member · Oct 11, 2014 at 12:45 am
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    That’s what I need, too, jillannbuck. Please post if you find out anything helpful!

  • Unknown's avatar
    raincoaster · Member · Oct 11, 2014 at 12:50 am
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    You’re posting in the WRONG FORUM. We don’t use that software here, so we cannot help you.

  • Unknown's avatar
    jillannbuck · Member · Oct 11, 2014 at 1:15 am
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    For the hundredth time, my site is a wordpress.com site, so this is right forum, and there is no software involved, so I have no idea what you’re talking about.

    Nancy – in talking with my host service, the issue is with my SSL certificate. My host service helped resolve the issue, and sent this link to explain what needed to be done: http://codex.wordpress.org/Administration_Over_SSL

    I’m not sure if that is your issue, Nancy, but I’m able to log on now (on WordPress.com – that’s right, WordPress.com). I hope your host service is able to help you if you have a similar situation.

  • Unknown's avatar
    raincoaster · Member · Oct 11, 2014 at 1:36 am
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    The fact that you have a web host other than WordPress.com means that you are not using WordPress.com software; you are using WordPress.ORG software. You are in the wrong forum. I believe you when you say you have no idea what I am talking about, but I am telling you the truth. You are in the wrong forum.

  • Unknown's avatar
    jillannbuck · Member · Oct 11, 2014 at 2:19 am
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    That’s not true. U can use wordpress.com software to create a website that is hosted on a third party hosting service. I know that because that’s what I have.

  • Unknown's avatar
    jillannbuck · Member · Oct 11, 2014 at 2:21 am
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    My hosting service offers wordpress.com as part of many software packages available at no additional cost. It’s all included in the cPanel. It’s turnkey Internet and I highly recommend them.

  • Unknown's avatar
    raincoaster · Member · Oct 11, 2014 at 3:13 am
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    You use WordPress.ORG software to create a website that is hosted elsewhere.

    No WordPress.com blog is connected to a cPanel. None. Not one of the 35 million. Only WordPress.ORG blogs have cPanels and not all of those.

  • Unknown's avatar
    jillannbuck · Member · Oct 11, 2014 at 4:30 am
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    Then why do I logon to my site from wordpress.com ?

1 2
  • The topic ‘Can't log in to my admin’ is closed to new replies.

Tags

  • admin
  • log-in
  • not a wp.com blog
  • not a wp.com issue
  • seriously you are in the wrong forum
  • wp.org?

About this topic

  • In: Support
  • 5 participants
  • 32 replies
  • Last activity 11 years
  • Latest reply from jillannbuck

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