Can’t log in to my newly-upgraded website

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  cdn24091 · Member · Dec 10, 2018 at 4:52 pm

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  I upgraded my free site to a personal plan and have not been able to sign in. It says ‘User Does Not Exist’. That site was cherylsola.wordpress.com, with the new domain name cherylsola.com. My user name for that site was (email visible only to moderators and staff). (I am communicating through my other free site, cdn24091.)

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Dec 10, 2018 at 6:51 pm

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  You should be able to log in to that site with the username cdn24138
  If you have forgotten your password see: https://en.support.wordpress.com/account-recovery/

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  gemmacevans · Member · Dec 11, 2018 at 10:17 am

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  Hi cdn24091,

  Please try the steps @themagicrobot suggested above and reply here if you still can’t login to the other account :)