Can’t log in to my site
-
I can’t log into my site rabbizeitlin.com.
Instead I get sent to an older blog (rabbiharryzeitlin)which I no longer use.
For years there would just be a simple ‘write’ link at the top of the page. Then I had to log in, far down the menu. Now that log-in link leads me to the old blog, rabbiharryzeitlin’s blog, which is the wrong one.
How can I get back to my original one
thank you.WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hello!
Thank you for reaching out. It seems that rabbizeitlin.com is associated with a different WordPress.com user account than the one you’re currently logged into. To access it, you’ll need to log out of @rabbiharryzeitlin and log into the correct account.
If you’re unsure about the login details for that account and have transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site. WordPress.com support can then assist you further. You can access the form here: https://wordpress.com/wp-login.php?action=recovery
Simply fill out as much information as you can, including an email address where Support can reach you. The transaction ID will appear on your bank statement as “WordPress” followed by a ten-digit alphanumeric code. They’ll look something like this: WordPress XXXXXXXXXX
For more details about the account recovery process, you can visit this link: https://wordpress.com/support/account-recovery/
I hope this explanation helps! Let us know if you have any other questions. We’re here to help.
- The topic ‘Can’t log in to my site’ is closed to new replies.
WordPress.com Forums 