Cant log in to my website

• 

  nzfijitimesnz · Member · Jun 24, 2023 at 1:53 pm

  • Copy link
  • Add topic to favorites

  Please advise me on how can I log in to my WordPress account. the message is coming as below

  The access to that page has been restricted by the administrator of this website

  You don’t have access to this page. Please contact the administrator of this website for further assistance.

  it is my website please help me to access my page.

  http://pagenz.com/

  Self-declared URL: pagenz.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-doublebassd · Staff · Jun 24, 2023 at 9:57 pm

  • Copy link

  Hi there,

  pagenz.com is not hosted here at WordPress.com, but rather with Site Ground. I would recommend contacting Site Ground, as they would be able to assist you in regaining access to the back end of your site:

  https://www.siteground.com/support

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!