can't log in to self-hosted site
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I’m having trouble getting into my self-hosted WordPress.com site. I can sometimes get to the admin page, but then no further. Most of the time, I can’t even get that far. I just get a blank page. I can get into my other WP site just fine. I can’t get in through my host, either. This is not a password issue. Any ideas?
The blog I need help with is: (visible only to logged in users)
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Actually, the blog I need help with is http://www.exploringdementia.com, but I get to it through WordPress.com, not org
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Hello there,
We provide support here only for WordPress.COM hosted blogs. We do not provide support for WordPress.ORG software installs like yours here. Your site is not hosted by wordpress.COM and you are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
My site IS on the .Com site. I don’t subscribe to .organize at all and enter it through wordpress.com
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https://exploringdementia.com is hosted by Unified Layer
It is NOT hosted by WordPress.COM
WHOIS
IP Address: 50.87.248.123
Name Servers:
ns1.bluehost.com
ns2.bluehost.com -
That’s new to me. I certainly didn’t sign up for that. I signed up for a WP.Com site and have never paid any money to WP. I’ve never heard of anything called unified layer.
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Read the post on the front page here https://jlhede.wordpress.com/
Then click the big Click here! link at the bottom of that post. That will convince what I say is correct. http://www.exploringdementia.com/ is NOT hosted by wordpress.COM. Only https://jlhede.wordpress.com is hosted by WordPress.COM. -
I’m not arguing with what it says there. What I’m saying is that I NEVER paid any monew to WP for that site or that Domain. If the site says otherwise, that’s a big surprise to me. I have always gotten to my site by logging in to WO.Com and never through WP.org. I guess someone just gave me a bunch of freebies. You guys lost a lot of money, it seems. Hmmmmm.
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I’m sorry I was unable to help you resolve this. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Are you able to log into your site from this link?
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